How Magnetic Slots handles your personal data, step by step
Last updated: 25.10.2026
Personal data reaches Magnetic Slots from your first visit, through an open account, to every message you send our support team. In our privacy notice, "we", "us" and "our" mean Magnetic Slots, and "you" means a visitor or an account holder.
When you visit us
Loading our pages means your device shares technical details with us: which device and browser you use, its settings and the pages opened. We use them to display our service correctly on a computer, phone or tablet and to keep it running securely.
Some cookies are needed to hold a session open and keep your preferences. Others, used for statistics or marketing, are set only with your consent, and your browser settings let you revisit that decision at any time.
When you register
Registration usually calls for an e-mail address, a password and personal details. We use them to open the account, to confirm that you are 18+ and of the legal age in your country, and to communicate with you about the account.
When we verify your identity
Verification typically comes before a first withdrawal. It usually involves proof of address, an identity document and a picture of you holding that document. We use this material to confirm who holds the account, to meet legal duties and to prevent fraud.
When you deposit and withdraw
To carry out a payment, we process the details needed for the method you choose, whether a card, an e-wallet or a cryptocurrency, along with the amount, the time and the status of each transaction. Withdrawal requests and their outcome form part of the same record.
When you play and set limits
Bonus terms and payouts depend on what happens during play, so our records cover your game sessions, bonus activity and wagering progress. Any limits, breaks or exclusions you set on the account are stored too, so that they apply exactly as you chose them.
When you contact our support team
Messages you send through live chat or by e-mail, together with any files you attach, are kept with the account so that our agents can follow up and reply.
The grounds we rely on
Every use of personal data needs a legal basis, and ours are:
- Running your account: processing needed under the contract with you.
- Duties under law: identity checks and the keeping of records, to name two.
- Our legitimate interests: keeping our service secure and preventing fraud, weighed against your rights.
- Your consent: optional cookies and marketing messages are examples; withdrawing consent stops future processing and leaves earlier processing untouched.
Who receives data from us
Data leaves us only when a specific purpose calls for it. Recipients include payment providers that carry out deposits and withdrawals, providers that support identity checks and fraud prevention, game studios to the extent needed to run your game rounds, technical providers that host and maintain our service, and authorities where the law requires disclosure. Cross-border transfers take place only with the protections that applicable data protection law sets for them.
How long data is kept
Records stay with us for the life of the account, then for as long as legal, accounting or dispute duties demand. Once no such need remains, we delete or anonymise them.
Safeguards
Our protective measures, both technical and organisational, are scaled to the type of data and its risk. Only staff and providers whose task requires it get access. On your side, a private password and a locked device add to that protection.
Your rights
Depending on the data protection law that applies to you, you may ask to see the personal data we hold, to correct it, to have it erased where no duty to keep it remains, to restrict or object to certain processing, and to receive it in a portable format. Send your requests to our support team by live chat or e-mail. You may also lodge a complaint with the data protection authority of your country.
Minors
Only adults may use our service. To hold an account, you need to be 18+ and of the legal age in your country, and the details you give at sign-up help us confirm this.
New versions of the notice
Each revised version takes effect from the date shown beneath the main heading.